Shipping policy
Where we deliver
We deliver to UK addresses only. Remote areas, such as the Scottish Highlands and islands, may take a little longer.
How much it costs
Delivery is free to any UK address. It's already included in the price you see, so there's nothing extra to pay at checkout.
How long it takes
- Making: every item is printed to order in the UK within 1–2 working days.
- Delivery: usually 2–3 working days after that.
Most orders arrive in about 5 working days. Each product page shows an estimated delivery date. These dates are a guide, not a guarantee.
Tracking
We'll email you a tracking link as soon as your order is on its way.
Orders with more than one item
Different types of product (for example a blanket and a mug) are printed in different UK workshops, so they may arrive in separate parcels on different days.
Christmas
Please order by our Christmas cut-off date, shown on our Delivery & Christmas dates page, for the best chance of your gift arriving in time.
Late, lost or damaged parcels
If your order hasn't arrived within 7 working days of dispatch, or arrives damaged, please contact us and we'll put it right. See our Refund policy.
Kept & Kin, Bay B34, Unit 66 Queens Court Trading Estate, Greets Green Road, West Bromwich, West Midlands, B70 9EQ. hello@keptandkin.com